COCO’S BUTTER LLC PRIVACY POLICY

Last Updated: June 1, 2026

Coco’s Butter LLC (“Coco’s Butter,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit www.cocosbutter.com, create an account, place an order, subscribe to email or SMS marketing, submit a review, interact with our advertisements, or otherwise communicate with us.

By using our Website, submitting information to us, creating an account, placing an order, or opting in to marketing communications, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, billing address, shipping address, account login information, order history, product preferences, product reviews, customer service communications, email marketing preferences, SMS marketing preferences, and any other information you choose to provide.

We may also collect transaction-related information necessary to process orders, fulfill purchases, prevent fraud, provide customer support, and maintain business records.

2. Account Registration

Customers may create an account on our Website. When you create an account, we may collect your name, email address, password, saved addresses, order history, account preferences, and related account information.

You are responsible for maintaining the confidentiality of your account login credentials and for all activity that occurs under your account. If you believe your account has been accessed without authorization, contact us promptly.

3. Information Automatically Collected

When you visit or interact with the Website, certain information may be collected automatically, including your IP address, browser type, device type, operating system, pages visited, referring website, approximate geographic region, date and time of access, shopping activity, and other usage information.

This information helps us operate the Website, improve functionality, monitor performance, understand customer behavior, detect fraud, and maintain Website security.

4. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, scripts, local storage, and similar technologies to support Website functionality, remember customer preferences, maintain shopping cart features, enable customer accounts, analyze Website performance, measure advertising effectiveness, personalize user experience, and support marketing activities.

You may adjust your browser settings to refuse or limit cookies. However, some Website features may not function properly if cookies are disabled.

5. Analytics, Advertising, and Tracking Technologies

Coco’s Butter may use third-party analytics, advertising, and tracking services, including Google Analytics, Meta Pixel, TikTok Pixel, and Microsoft Clarity.

These technologies may help us understand Website traffic, customer interactions, shopping behavior, advertising performance, and the effectiveness of marketing campaigns. These third parties may collect information through cookies, pixels, scripts, or similar technologies in accordance with their own privacy policies and terms.

6. How We Use Information

We may use collected information to process and fulfill orders, create and manage customer accounts, process payments, communicate about orders, provide customer support, verify transactions, prevent fraud, improve Website functionality, improve products and services, respond to inquiries, administer promotions or giveaways, send email marketing, send SMS marketing, conduct analytics and business reporting, enforce our policies, and comply with legal obligations.

7. Payment Information

Payments made through the Website are processed by third-party payment processors. Coco’s Butter currently uses Stripe for payment processing, including card payments, Apple Pay, and Google Pay where available.

Coco’s Butter LLC does not store complete credit card numbers or complete payment card information on its own servers. Payment information is processed and protected according to the privacy and security practices of the applicable payment processor.

8. Email Marketing

Customers may voluntarily subscribe to receive email communications from Coco’s Butter, including product announcements, new product launches, promotional offers, newsletters, brand updates, special events, educational content, and related marketing messages.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails or by contacting us directly. Transactional emails relating to orders, shipping, account activity, customer service, legal notices, or other necessary business communications may still be sent when appropriate.

9. SMS Marketing

Customers may voluntarily opt in to receive SMS or text message communications from Coco’s Butter. SMS communications may include promotions, product launches, special offers, order updates, marketing messages, or other brand communications.

Consent to receive SMS marketing is not required as a condition of purchase. Message and data rates may apply. Message frequency may vary. Customers may opt out of SMS communications at any time by following the instructions provided in the message, such as replying STOP where supported, or by contacting us directly.

10. Product Reviews and User-Generated Content

Customers may voluntarily submit product reviews, ratings, testimonials, photographs, videos, comments, social media content, or other materials relating to Coco’s Butter products or services.

By submitting content directly to Coco’s Butter LLC, posting it on our Website, tagging Coco’s Butter on social media, participating in promotional campaigns, contests, giveaways, or otherwise providing content to us, you grant Coco’s Butter LLC a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, display, distribute, and share such content for marketing, promotional, educational, business, and operational purposes.

You represent that you own or otherwise have the necessary rights to provide such content and grant the permissions described in this section. Coco’s Butter LLC reserves the right to remove content that is unlawful, misleading, offensive, fraudulent, infringing, or otherwise inappropriate.

11. Information Sharing

Coco’s Butter LLC does not sell customer personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business, including payment processors, shipping carriers, Website hosting providers, WooCommerce/WordPress service providers, email marketing providers, SMS marketing providers, analytics providers, advertising platforms, fraud prevention providers, customer service tools, professional advisors, and government authorities when required by law.

Certain analytics, advertising, and tracking technologies may be considered a form of sharing or targeted advertising under some privacy laws. Customers may contact us regarding privacy-related questions or available choices.

12. Data Security

Coco’s Butter LLC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. Customers provide information at their own risk.

13. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, maintain customer accounts, provide customer service, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud, maintain business records, and enforce our agreements.

Retention periods may vary depending on the nature of the information and the purpose for which it is maintained.

14. Children’s Privacy

The Website is not directed to children under the age of 13. Coco’s Butter LLC does not knowingly collect personal information from children under 13 years of age.

If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete such information.

15. California Privacy Rights

California residents may have certain rights under applicable California privacy laws, including the right to request access to personal information, request correction of inaccurate information, request deletion of certain information, and request information about how personal information is collected, used, disclosed, or shared.

California residents who wish to inquire about available privacy rights or submit a request regarding personal information may contact Coco’s Butter LLC using the contact information provided below. We will evaluate and respond to requests in accordance with applicable law.

16. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. At this time, our Website does not respond to browser-based Do Not Track signals. You may still manage cookies and tracking technologies through your browser settings and other available platform controls.

17. Account Suspension and Termination

Coco’s Butter LLC reserves the right to suspend, restrict, disable, or terminate customer accounts where we reasonably believe an account has been used in violation of applicable law, our Terms and Conditions, for fraudulent purposes, for abusive conduct, for unauthorized commercial activities, or in a manner that may harm Coco’s Butter LLC, its customers, or its operations.

Termination of an account does not relieve a customer of obligations arising from prior purchases or transactions.

18. Business Transfers

As Coco’s Butter LLC grows, customer information may be considered a business asset. In the event of a merger, acquisition, financing transaction, restructuring, sale of assets, bankruptcy proceeding, or other business transaction involving Coco’s Butter LLC, customer information may be transferred, disclosed, or assigned as part of the transaction, subject to applicable law.

19. United States Operations

The Website is operated from the United States and is intended primarily for users located within the United States. By using the Website or providing information to Coco’s Butter LLC, you acknowledge that your information may be processed, stored, and transferred within the United States in accordance with this Privacy Policy and applicable law.

20. Third-Party Websites

The Website may contain links to third-party websites, applications, services, or social media platforms. Coco’s Butter LLC is not responsible for the privacy practices, content, or security of third-party websites or services. Users should review the privacy policies of any third-party websites they visit.

21. Changes to This Privacy Policy

Coco’s Butter LLC reserves the right to update, revise, or modify this Privacy Policy at any time. Changes become effective when posted to the Website. Continued use of the Website following the posting of a revised Privacy Policy constitutes acceptance of those changes.

22. Contact Information

Questions regarding this Privacy Policy may be directed to Coco’s Butter LLC at info@cocosbutter.com or by visiting www.cocosbutter.com.